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Help desk with Freddy AI agent for support tickets.
Freshdesk is a help desk for managing customer emails, chats and tickets, with the Freddy AI agent that answers common questions automatically.
Small and mid-size support teams.
Free plan: no · Paid plans from $19/agent/month billed annually (Growth)
Free trial. Growth $19/agent/month billed annually; Pro $55; Enterprise $89.
Last verified Oct 15, 2026 on the official pricing page. Prices can change; check before you buy.
What it does: AI customer service agent.
Who it's for: Businesses with steady customer support volume that want to resolve common questions automatically.
What it does: Live chat and AI chatbot for small businesses.
Who it's for: Small and medium online stores and service businesses.
What it does: AI for customer support.
Who it's for: Growing and larger businesses running a customer support team.
AI for small business: practical first steps: Where AI can genuinely save a small business time and money, which affordable tools to try first, and how to start without big risks or big budgets.